Supported Software and Configurations

Windows and macOS computers

  • Graphical Analysis, Graphical Analysis Pro, and Logger Lite
    LabQuest Stream must be connected via USB. It will not work via Bluetooth.
  • Logger Pro
    Start by connecting Stream by USB to your computer. For Bluetooth, you must pair LabQuest Stream to your computer via Bluetooth in the OS settings before you can wirelessly connect to the device in Logger Pro. macOS 11 and newer do not support Bluetooth connection to Logger Pro.

Chrome OS Chromebooks

  • Graphical Analysis/Graphical Analysis Pro
    LabQuest Stream must be connected via USB. It will not work via Bluetooth.

On an Android or iOS Phone or Tablet

  • Graphical Analysis/Graphical Analysis Pro
    LabQuest Stream can only connect via wireless Bluetooth connection. It will not work via USB. Do not pair the LabQuest Steam in the mobile device settings. Doing so will prevent the Graphical Analysis app from connecting to the LabQuest Stream.

Troubleshooting

  • Primary Test:  The first thing to check is if the LabQuest Stream has been paired in a device’s operating system settings. If it is, un-pair in the OS settings. Pairing in the OS is only needed when using Logger Pro software on a Mac or Windows computer.
  • Secondary Test: Turn the LabQuest Stream off using the power button, then turn it back on. This will break any Bluetooth connections it already made, and it should make sure the device is available for a new connection.

NOTE: If you have devices with USB C connectors, we have seen a fair number of unreliable USB-C adapters. We recommend using USB C cables that you know work. You can get these at most electronics stores, or you can purchase a cable from us. Mini USB-C Cable (CB-USB-C-MINI)

Additional Troubleshooting Tips

General Information

Use with iOS and Android devices

Use with Chromebooks

Use with Computers

Specifications

  • Resolution: 12 bit
  • Maximum Sample Rate
    ⚬ USB to Computer (single sensor only): 100,000 samples per second
    ⚬ All other configurations: 10,000 samples per second
  • Minimum Sample Rate
    ⚬ All configurations: 0.00125 samples per second (800 seconds/sample)
  • Temperature
    ⚬ Operating: 0°C to 45°C (32°F to 113°F)
    ⚬ Storage: -30°C to 60°C (-22°F to 140°F)
  • Power
    ⚬ USB (computer port, USB outlet/adapter)
    ⚬ Battery
    ⚬ AC Adapter
  • Battery Specifications
    ⚬ Type: High-capacity lithium-ion rechargeable battery
    ⚬ Life—Single full charge: ~24 hours (varies depending on sensors used)
    ⚬ Life—Long term: ~500 full charge cycles (several years depending on usage)
  • Connection Specifications
    ⚬ USB: 2.0 full speed
    ⚬ Bluetooth v4.1 (wireless range 10 m unobstructed)
  • Dimensions
    ⚬ Size: 8.8 cm x 15.4 cm x 2.5 cm
    ⚬ Weight: 220 g

Accessories