LabQuest Stream (LQ-STREAM)
Specifications and User Guide

TROUBLESHOOTING
On a Mac or Windows Computer
Graphical Analysis/Graphical Analysis Pro  and Logger Lite – LabQuest Stream must be connected via USB. It will not work via Bluetooth.
Logger Pro – Start by connecting Stream by USB to your computer. For Bluetooth, you must pair LabQuest Stream to your computer via Bluetooth in the OS settings before you can wirelessly connect to the device in Logger Pro. macOS 11 and newer do not support Bluetooth connection to Logger Pro.

On a Chromebook
Graphical Analysis/Graphical Analysis Pro – LabQuest Stream must be connected via USB. It will not work via Bluetooth. The Chromebook must be running the app from the Chrome Web Store. The Google Play version will not connect sensors on Chromebooks.

On an Android or iOS Phone or Tablet
Graphical Analysis/Graphical Analysis Pro – LabQuest Stream can only connect via wireless Bluetooth connection. It will not work via USB. Do not pair the LabQuest Steam in the mobile device settings. Doing so will prevent the Graphical Analysis app from connecting to the LabQuest Stream.

-Primary Test:  The first thing to check is if the LabQuest Stream has been paired in a device’s operating system settings. If it is, un-pair in the OS settings. Pairing in the OS is only needed when using Logger Pro software on a Mac or Windows computer.
-Secondary Test: Turn the LabQuest Stream off using the power button, then turn it back on. This will break any Bluetooth connections it already made, and it should make sure the device is available for a new connection.

TIPS:
-If you have devices with USB C connectors, we have seen a fair number of unreliable USB-C adapters. We recommend using USB C cables that you know work. You can get these at most electronics stores, or you can purchase a cable from us. Mini USB-C Cable (CB-USB-C-MINI)

General Information
What is the difference between LabQuest 2/LabQuest 3, LabQuest Stream and LabQuest Mini?
How do I determine which is my LabQuest Stream when trying to connect to it wirelessly?
How should I store Vernier products during the summer?
LabQuest Stream Battery Troubleshooting and FAQ
How can I provide power for my interface when used in the field for long-term data collection?
Will my LabQuest Charging Station also work with the LabQuest 2 and LabQuest Stream?
Bluetooth Wireless FAQs

Use with iOS and Android devices
How do I connect my LabQuest Stream via Bluetooth to Graphical Analysis or Graphical Analysis Pro?
How can I tell if my iOS device is compatible with LabQuest Stream?
Graphical Analysis GW for iOS FAQ and Troubleshooting
Graphical Analysis GW for Android FAQ and Troubleshooting
Do you have data-collection apps that work with Android?
What software can be used with LabQuest Stream?

Use with Chromebooks
Do you have data-collection technology that works with Google Chromebooks?
My school is moving to Chromebooks. Will the probeware I already own work with a Chromebook?
Graphical Analysis Troubleshooting and FAQs

Use with Computers
How do I connect to a LabQuest Stream via Bluetooth using Logger Pro?
Scan for Wireless LabQuest Stream in Logger Pro 3 does not show my device.