SpectroVis Plus (SVIS-PL, discontinued)
Please read the user manual for general usage: Specifications and User Guide

TROUBLESHOOTING
-Primary Test: Are you using Logger Pro v3.14, LabQuest App v2.7.2, or Spectral Analysis v4.4 (or newer)?
-Secondary Test: Is the USB cable securely connected?

RELATED TIL ENTRIES
General
My Spectrometer is not working properly. It won't calibrate or is giving very noisy data.
What is the difference between the V-SPEC and the GDX-SVISPL? Why does one cost so much more than the other?
How is the Go Direct SpectroVis Plus Spectrophotometer different than the SpectroVis Plus?
How do I check the lamp output of my spectrometer?
Why is the absorbance reading on my device (spectrometer/colorimeter) unstable or nonlinear at values above 1.0?
Why don't all of my spectrometers and/or Colorimeters read the same absorbance value for the same sample?
Can the lamp in my spectrometer be replaced?
Why don't the absorbance readings for the Colorimeter or the spectrometers have units?
What do the numbers on the bottom label of the SpectroVis Plus mean?
What is the path length for the Vernier-branded spectrometers?
Can a SpectroVis Plus Spectrophotometer be repaired?

Accessories
What is the difference between the types of cuvettes you sell for Spectrometers and the Colorimeter?
Do you sell replacement lids for my plastic cuvettes?
What types of liquids can be poured into your plastic Colorimeter or Spectrometer cuvettes without harming the cuvette?
Where can I get quartz cuvettes for your spectrophotometers?
Do I need to use 4-sided clear cuvettes if I am doing a fluorescence experiment with the Spectro Vis Plus?
Does the Vernier Spectrophotometer Optical Fiber work with any of the Ocean Optics Spectrometers or vice versa?
Which optical fiber cable is used with which spectrometer?

Software Issues
My spectrometer is connected to a device and I get the error message, "Could not collect values from device," or "calibration failed" during calibration.
Is there a way to toggle on/off the colored background behind the absorbance spectrum graph?
When should I use the Intensity Correction for my Vernier-branded Spectrometer?
Why is the maximum sample time for a spectrometer set at 1000 milliseconds?
Why are there blank data table cells in my spectrometer absorbance data?
Will the SpectroVis Plus or Go Direct SpectroVis Plus work with LoggerLite?
How can I overlay two emission spectra graphs in Logger Pro?
How can I display both Absorbance and % Transmittance, from Spectrometer measurements, in Logger Pro 3?
Can I have my spectrometer capture full wavelength spectra episodically?
I collected Absorbance data and then Fluorescence data (or emission data) with my spectrometer. I am now collecting Absorbance data again and my data does not look correct.
My LabQuest 2 or 3 locks up or is not identified when connected to a SpectroVis Plus or other spectrometer.

Experiments
Do you have labs written for your spectrophotometers?
Can I use my spectrometer to collect data at one wavelength (kinetics or Beer's law)?
How do I run the AP Chemistry food dye lab with a Colorimeter instead of a Spectrometer?
Do you have instructions on how to use a spectrophotometer to conduct the Photosynthesis lab?
Do you have an experiment written for quantitative analysis using the GDX-SVISPL fluorescence capabilities?
Are there some readily-available substances I can use to measure fluorescence with a SpectroVis Plus?
Can I do blackbody experiments with the Vernier or Ocean Optics Spectrometers?
Why can't I see better Hydrogen emission lines with my spectrometer?
Can I collect data with a spectrometer while using another sensor such as temperature or pH using Logger Pro?

SPECIFICATIONS
What is the Z dimension or beam height of your Spectrometers?
See https://www.vernier.com/spectroscopy

CALIBRATION
-Calibrate…
In Absorbance mode? Yes.
In Emission mode? No.
In Fluorescence mode? No.

-Calibration process for Absorbance mode: Use a USB cable to connect the Spectrometer to a computer. Run Logger Pro 3.6 (or newer). Select Calibrate from the Experiment menu. Follow the instructions in the Calibrate dialog box.

RELATED VERNIER PRODUCTS
SpectroVis Optical Fiber (SVIS-FIBER, discontinued)
Plastic Cuvettes (Visible Range) (CUV)