This information pertains to the original LabQuest.
If you have LabQuest 2, see this article.
If you have LabQuest 3, see this article.
LabQuest (LABQ)
User manual:
http://www2.vernier.com/manuals/labquest_reference_guide.pdf
Free updates are available at:
https://www.vernier.com/downloads/original-labquest-updates/
Top FAQs
- I am having trouble getting my original LabQuest to turn on/start up. (flowchart)
- Original LabQuest Battery Troubleshooting and FAQs
- Can my original LabQuest be repaired?
- LabQuest blue power-button LED is on, but the screen is black.
- LabQuest does not respond and the screen and power light are black.
- My original LabQuest screen is unresponsive or acts like I am tapping on the wrong spot.
- My original LabQuest is stuck on the LabQuest logo screen.
- What are the wireless capabilities of the original LabQuest?
Product Overview
- What are the advantages of using LabQuest as a computer interface versus as a standalone data-collection platform?
- Is the LabQuest screen bright enough for outdoor use?
- What are the wireless capabilities of the original LabQuest?
- What are the specifications of the internal temperature sensor found in the original LabQuest and LabQuest 2?
- Can I use the internal sensors on a LabQuest when connected to Logger Pro?
- How do I project the LabQuest screen?
- How do Curve Fits work in the LabQuest App?
- Do Ocean Optics USB4000 (UV-VIS and VIS-NIR) Spectrometers Work with LabQuest App?
- Will LabQuest work with the Wireless Dynamics Sensor System?
- What languages are supported in the LabQuest App?
- Does the LabQuest contain any latex?
- How does LabQuest 2 compare to the original LabQuest?
- How to determine manufacture date of an original LabQuest.
Care and Maintenance
- What is the best way to store LabQuest units over summer vacation?
- Is there a screen protector available for LabQuest?
- Do you know of a good case for carrying LabQuests, LabPros, calculators, and sensors?
Battery and Power
- Original LabQuest Battery Troubleshooting and FAQs
- LabQuest blue power-button LED is on, but the screen is black.
- LabQuest does not respond and the screen and power light are black.
- Do you have a LabQuest interface multi-unit charging station?
- How do I test the battery on the original LabQuest?
- How do I remove or replace an original LabQuest battery?
- How can I provide power for my interface when used in the field for long-term data collection?
- I am getting a "No Battery" message on my original LabQuest.
- My original LabQuest will not turn off.
- Can I use solar power or an external battery pack to power LabQuest?
- How do I replace the AC adapter port on an original LabQuest?
Updating the LabQuest
- How do I update the LabQuest software?
- What is the ideal way to prepare a USB thumb drive for updating original LabQuest?
- Original LabQuest does not see the update file on USB drive.
- What are the error messages you can get when updating an original LabQuest?
- My original LabQuest is stuck on the LabQuest logo screen.
- My original LabQuest is stuck on a plain screen displaying "Vernier" text.
- Updating LabQuest via an SD Card fails.
- My USB drive is not recognized by LabQuest. What can I do?
- Original LabQuest Updater Fails with the message, "The USB THUMB DRIVE is not configured correctly."
- How can I restore all defaults for an original LabQuest?
- Updating my original LabQuest fails trying to install the LabQuest Battery Driver (v1.2)
Using LabQuest with a Computer and Logger Pro
- How do I move data from a LabQuest to a computer?
- LabQuest won't connect to Logger Pro.
- Can I play audio files recorded with a LabQuest in Logger Pro?
- Calculated columns in Logger Pro do not all transfer to LabQuest App.
- LabQuest with lots of data won't connect to a computer.
- Using the LabQuest Browser in Logger Pro reports and error communicating with LabQuest and disconnects
Using LabQuest as a Standalone Device
- LabQuest does not respond and the screen and power light are black.
- My USB drive is not recognized by LabQuest. What can I do?
- How do I set the time, date, and timezone on the original LabQuest?
- How do I get my own labs on my LabQuest 2 or Original LabQuest?
- How do I map GPS data collected on a LabQuest?
- Can I make a template data-collection file for the LabQuest App?
- How do I delete data points in Graphical Analysis Pro, Logger Pro, or LabQuest App?
- How do I delete the data files that my students save to the LabQuest?
- How do I configure the data-collection software to use an older sensor that does not Auto-ID?
Freezing/Crashing
- My original LabQuest freezes and the power button does not shut off the LabQuest.
- My original LabQuest screen is unresponsive or acts like I am tapping on the wrong spot.
- My original LabQuest does not connect to computer or see a USB thumb drive.
- My original LabQuest Screen is white and does not respond
- Original LabQuest gets stuck on the "System is rebooting" screen when trying to reboot.
- My original LabQuest froze after receiving a low battery warning and connecting to AC power.
- How do I reboot or reset an original LabQuest?
Hardware Problems
- I broke the screen on my LabQuest. Can it be repaired?
- My LabQuest unit got very wet, and now it won't turn on. What can I do?
- How do I replace the AC adapter port on an original LabQuest?
Cannot Find Sensors, Auto-ID Issues
- Why doesn't my LabQuest unit recognize auto-ID sensors?
- LabQuest shows that a sensor is connected, but nothing is connected to that channel.
- LabQuest: How can I manually set up a sensor that does not auto-ID?
- LabQuest App Sensor Setup doesn't list any channels
Problems with the SD Card
- Why does the SD card icon still show in the original LabQuest File menu after the card was removed?
- Updating LabQuest via an SD Card fails.
Printing
- Which printers are supported in LabQuest?
- How do I connect LabQuest to a printer?
- While printing from LabQuest, why do I get a Printing Failed error?
- Why are some of my LabQuests not able to print to the same printer?
- Why are axis titles and numerical increments missing from a LabQuest graph print?
- Does LabQuest print to the HP LaserJet P1606dn?
- Will LabQuest print to the HP LaserJet P2035/P2035n?
- Can LabQuest print to the USB port on an Apple AirPort router?
Networking
- How do I connect an original LabQuest to my network?
- Can I use the original LabQuest with the Connected Science System?
Technical specifications:
Maximum sampling rate
1 sensor – 100,000 samples/second (0.02 seconds max)
2 or more sensors – 10,000 samples/second (0.21 seconds max)
Minimum sampling rate
0.00125 samples/second (800 s/sample)
Maximum samples (standalone)
1 sensor – 2000 samples @ 20K – 100K samples/second
1 sensor – 14,000 – 21,000 samples @ ≤ 10K samples/s 2 or more sensors – 12,000 – 14,000 samples @ ≤ 10K samples/s (Highest number of samples is for the very first collection after starting LabQuest. The smaller number of samples depends on the number of previous collections and stored runs during this LabQuest session.)