Graphical Analysis and other Vernier apps require a minimum level of functionality from the ChromeOS to function. From time to time we raise the minimum ChromeOS level as new functions are used. If your Chromebook is not up to date, it may not have a sufficiently recent OS to run the current releases.

Instead of the Chrome Web Store version, use the web app version of Graphical Analysis by browsing to https://graphicalanalysis.app. In 2025 and later, only the web app version will be available. More information is available on the web app.

You may need to update ChromeOS. Chromebooks are designed around the concept of frequent and easy updates. Google issues updates to Chrome OS most months, and updates are most often performed without user action when the device is rebooted.

To update, go to Settings and choose About Chrome OS. (Click the clock area of the shelf, choose Settings, and then About Chrome OS.) Choose Check for and apply updates to do this, and let the update download and install. Restart and return to the Chrome Web Store to load Graphical Analysis.

Note that Chromebooks have a design-limited life span in that updates to Chrome OS cease after a predetermined time relative to that model’s introduction date, not the purchase date. That duration can range from 5 to 8 years for Chromebooks generally available for purchase. If you purchase a model of Chromebook that was first introduced years ago, the duration will be shorter than 5 to 8 years. Google documentation refers to this date as the “Auto Update Expiration (AUE)”. Knowing the AUE of a Chromebook is a key purchase consideration, since a Chromebook with an AUE only a few years away will be quickly obsolete.

If your Chromebook is managed by an administrator, the maximum version of Chrome OS might be limited. However, Google strongly discourages the blocking of updates, and only supports the current version of Chrome for use with Google cloud services. Chromebooks that are not fully updated thus may not work as expected in the general ChromeOS/Google cloud environment.

Why does Graphical Analysis display a blank white screen on my Chromebook?
I need an older version of Graphical Analysis, Spectral Analysis, or Instrumental Analysis.
What is the difference between the Progressive Web App and Chrome Packaged App versions of Graphical Analysis and other Vernier apps?